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Returns Policy
 
Click here to download our returns form!

If your item is defective we will accept returns and we will replace it free of charge if notified via email within 7 days. (ellen@motogirl.co.uk)

(Please see return conditions below)
 
If you find your item of clothing is the wrong size we will happily replace it with the desired size upon return of the original item if within 7 days.(please notify us via email should you wish to do this ellen@motogirl.co.uk
There will be a postage charge for sending out the replacement item received prior to posting (currently £5 in the UK)
 
Return Conditions
Other than faulty items there may be a postage charge for sending out the replacement item received prior to posting (currently £5 in the UK)
You must pay the return postage to us.
We recommend a guaranteed / signed for service as we cannot refund items we don't receive back, proof of posting will not qualify as returned.
 
All returned items must be unworn, original labels must be intact and in place and all original packaging must be returned.
 
If a refund is agreed for other reason than a defective item occurs, it will be for your full payment minus any original postage costs.
 
If a required replacement item is currently out of stock and cannot be supplied within 10 working days we may offer a refund but in this event will contact you first.
 
All items are manufactured to the highest standards however we do accept returns for up to a 12 month period if the item is found to be faulty due to manufacturing. Product colour fading is not covered under manufacturing warranty. For full instructions of how to look after your items of clothing, please click here
 
Return address
 MOTOGIRL LTD
 88a PRIORY STREET
 TONBRIDGE
 KENT
 TN9 2AH
(For your own protection please use a signed for delivery option)

 
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